Paragon Studio 2 Kiln - PLOG 17 error....HELP!

[PPC]

I'm hoping someone can please help me.  My Studio 2 kiln keeps under-firing and locks out with a "PLOG 17" error which I can't figure out!  I've run it on a 2 minute element test and all 6 elements seem to be working (all paper was scorched) which indicates to me that the relays and elements are fine.  That said...I'm happy to be corrected ;-)

I really don't know what the "PLOG 17" error means and have had no response so far to the email that I have sent to Paragon :-(

Can anyone help with this please?  We use the kiln in a commercial capacity so unless I can get it sorted I may have a major problem.

Any help/advice really would be appreciated.

[Dragonfire Glass]

You can google the error

try
http://www.paragonweb.com/files/manuals/ACF13.pdf

[PPC]

Thanks.

I've checked out all the manuals and nothing actually tells me exactly what the error is.  All other information regarding PLOG errors (unless it's one of those listed) is very vague.

Thank you for taking the time to respond though.  I appreciate any and all help at the present time :-)

[Sarah]

Have you tried calling Rob at Silver Clay? He is the UK importer for Paragon so should be able to help.

Sarah
xxx

[PPC]

I haven't Sarah....sounds like it might be worth a go though.

Thanks

x

[ejralph]

You could also try emailing Arnold at Paragon, he is really helpful.

Emma

[PPC]

Emma,

I've emailed Paragon twice now regarding the problem and still haven't had any response. Does Arnold have a different email address from the one supplied on the Paragon website or do I need to call the States?

Thanks for your help.

[ejralph]

Have PM'ed you the two email addies I have for Arnold

Emma

[PPC]

Thanks Emma,

I'll give those a go.

[PPC]

No response from Paragon and nothing from Arnold either ... :-((

Think I may have to just start replacing everything...relays....elements..TC...then processor I suppose..!

[ejralph]

Bummer

Try asking on the US beadmaking forums maybe?

Possibly someone there will have some ideas or have experienced the same error code before?

Good luck

Emma

[Nina A]

I've found this

PLOG 0017     a/d Communication error

it's on page 25 of
http://www.shimpoceramics.com/pdf/ortonautofire.pdf

Hope this helps.

Nina

[PPC]

Thanks Nina,

It's for a Sentry 2 controller though so I'm not sure that it helps me.  To be honest...even if it was for the Sentry controller....I'm still no clearer on how to resolve the issue....?

Thanks for looking though, I really appreciate it.  I have very little time to get this sorted now so if you (or anyone else for that matter) have any other ideas then I'd be more than happy to hear them ;-)

Thanks again.

[SilverClay]

Hi PPC,

did you try calling Rob? If not, try him. He's leaving for the day at 11am tomorrow, so call early.

If it is a Sentry 2 controller, here is what Paragon says about is:

http://www.paragonweb.com/files/manuals/ACF13.pdf see page 23.

Petra
www.silverclay.co.uk

[SilverClay]

Forgot to say, Arnold doesn't work on Fridays (most people are off at Paragon on Fridays) so he might only just have seen your email today. Just so you don't think they have ignored you.