Buyer beware; kilns on Ebay

[lampworklover]

EDITED YET AGAIN, because the seller has done the dirty on me. Just in case anyone is interested.

Because there are still decent people in this world, all now sorted: see bottom of thread  


My second hand kiln (SC2B, barely used) has arrived today. The outside was very well packaged, but the seller put the shelves inside, covered with foam packaging, and one of the sharp corners has broken through the packaging and scraped the lining off part of the inside of the kiln in one corner . I can't see any exposed metalwork or wiring, but I wondered if anyone can advise me whether the kiln should still be used, or if I should do some sort of repair?

All advice gratefully received.

ETA; on closer inspection, there is something exposed; see pic below...

[dangerousbead]

Pic?
when i got my SC2 new, the door molding wasn't a perfect right angle, I queried it but was told it would be fine, just a manufacturing anomaly. That doesn't really help though cos we can't see your damage.
post a pic

[lampworklover]

Pic?

can do, when I get home; I'm at work and it's in the boot of my car.

[dangerousbead]

Pic?

can do, when I get home; I'm at work and it's in the boot of my car.

I'm at work too, erm, shouldn't we be doing something else? : )

[lampworklover]

Probably  . But I have a very understanding Boss  . (DH)

[Lee - Kilncare]

Providing it isn't a gaping hole then the muffle won't really be too effected by knocks and dents.

The only time to take action is when the element becomes exposed or visible.
Then the action is a replacement muffle.

[lampworklover]

Providing it isn't a gaping hole then the muffle won't really be too effected by knocks and dents.

The only time to take action is when the element becomes exposed or visible.
Then the action is a replacement muffle.

Thanks Lee. Where is the element in an SC2? The 'gouge' is in one side. DH thinks I should repair it with Pyrolite as a precaution. (and just in case,  how much am I looking at for a replacement muffle?).

[Hamilton Taylor]

The element is cast inside the muffle wall. A new muffle for an SC2 is 225.00. By the sound of it, your kiln will be fine to operate as-is.

Sean

[lampworklover]

Oh I do hope so. Here is a pic:

; is that the element or part of the construction/ framework?. Whatever it is, there is no damage to it.

(I couldn't even see it exposed before, but it became visible when I dusted the dust away with a soft paintbrush). Have now found a second area which is exposed on the opposite side of the kiln.

[BeeBeads]

What does the seller have to say about it Tina?  It's not your fault it arrived damaged.

[lampworklover]

What does the seller have to say about it Tina?  It's not your fault it arrived damaged.

I've sent her a message, waiting to see what she says.

DH did comment that we were lucky it arrived unscathed on the outside, as she basically put it in a box a little bigger than the kiln, with a layer of scrunched newspaper, rather than bubble wrap/ corrugated cardboard. The shelves were in that thin foam packaging, rattling around inside the chamber.

[BeeBeads]

I think she must take some responsibility for the way it arrived.  Especially if you have to spend money to repair damage.
It's not as if you bought it as a damaged item.  In my opinion, for what it's worth, the way she packaged the shelves inside the chamber was definitely not adequate, as you have found out to your cost and she should be answerable.  Did she have insurance of any sort with the carrier? 

[lampworklover]

I think she must take some responsibility for the way it arrived.  Especially if you have to spend money to repair damage.
It's not as if you bought it as a damaged item.  In my opinion, for what it's worth, the way she packaged the shelves inside the chamber was definitely not adequate, as you have found out to your cost and she should be answerable.  Did she have insurance of any sort with the carrier? 

I paid for the carrier, as we have an account with work, and no, it's not covered if the packaging was inadequate. . Feel a bit sick now.

[BeeBeads]

That's a bummer.  I hope she is understanding then, and realises that these things have to be packaged well and that she didn't do so.  Don't get yourself upset Tina, wait and see what the seller has to say.  But I would press the point that it was the packaging that caused the damage.

[sarah t]

send kiln care lee a pic and ask his advice ,i am sure if he can help he will