sc3 not working. Help Please.

[Pam]

I have had so little time to make beads lately and guess what, found a couple of hours and you've guessed it the kiln is as dead as a do-do.
Have checked the fuses which are ok and now I haven't a clue.
Its a sc3 with sentry xpress digital controller.
Can anyone help?
The only clues I can give you is a while back (months ago) the fuse blew in the plug which I replaced -now ok.
The kiln did once wam up then cool down before the end of the program was reached but when I reset it it worked fine on a number of occasions after. Now nothing.
Hope someone can help as I have a very busy schedule ahead of me with no kiln 
Thank you in hopeful anticipation of guidence.
Pam
x

[sea-thistle]

Pam, ring Paragon! in the USA. They are extremely helpful think they are about maybe 8 hours behind us in time. If you go onto the internet and look for the website Dialaround or Cheapest calls, you can ring the USA for 1p a minute! I had trouble with my kiln in the winter and Paragon helped me. My call cost me 15p!!

Hope this info is of some use!  Karin Hoep you get your kiln sorted soon! I have an SC2 and a Bluebird

[Pam]

Thank you Karin will give it a try.

Is there anyone in the UK that might be able to repair a paragon kiln. Its all abit complicated for me testing with various meters and still finding out I will need replacement parts? I'm afraid I've never been that keen on messing with electrical stuff. zzzzzzzzzz frightens me a bit.

[Flippopotamus]

Hi Pam,
I've read good things in the past about Cherry Heaven, who are Paragon repairers in the UK (at Corfe Castle), website here: http://www.paragonkilns.co.uk/

I made a mental note of them as I have 2 Paragon kilns, but luckily have never (yet!) needed their services...

Cheers,
Flip

[flaming beads]

Ooohh..yes..the guy from cherry heaven was fab!!...think his name's Robin?...it was a while ago now...anyway..he was very helpful and without having to send my kiln off we tried a couple of different things...it turned out to be the whole digital front bit....my kiln was going haywire, heating up and not stopping...it looked like a furnace in there!!!....let me know if you need his number and i'll do my best to dig it out for you

[sea-thistle]

Yes Robin in the UK! I don't blame you Pam don't want to play with electrics!! 

[Zeldazog]

You might also want to try and contact Lee at Kilncare, The have a Kiln Spa service where you can call in with any kiln - not sure how far away they are for you?

And here's Robin's number if you need it:  01929 477137