Thanks for this info, Emma. Very useful
I have tended to use Recorded Delivery up to now, but doesn't mean to say it won't get lost !
Debate rages about the point of recorded delivery.
In theory, it should tell you if the customer has received it. So you can get peace of mind that the customer will not pretend it has got lost when in fact they have it.
However, this depends on two things - that you don't trust your customers and you DO trust the delivering postman.
In my experience, the reverse is true. My customers are nearly all darlings who wouldn't dream of making baby Jesus weep with porkie pies. Whereas I have lost count of the times I have heard of postmen faking the signatures on Recorded Delivery items.
So, if a postie fakes the signature but the item is in fact damaged or lost, you are not able to claim.
In one of my claims, the item was recorded delivery and the ladies cleaner signed for it, not seeing that the Jiffy had been ripped open and was empty. Luckily it arrived in one of the Royal Mail see-through baggies, proving the damage occured with them. But the point is the same.
Recorded delivery offers you no more protection or compensation than normal first class post. It is handled the same way, all it "prooves" is that the package has been signed for as delivered, although that is not always trustworthy if the postie is dodgy!
I have mixed feelings therefore about Recorded. I do use it sometimes. If I am sending to a persons work address for instance it can be useful. It also allows your shipment to qualify for seller protection through Paypal should the buyer make a claim. But all in all, I have come to discover that out of the customers, paypal and royal mail - it is the customers who are the most trustworthy!