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Author Topic: Mr Site problem in Chrome anybody?  (Read 1341 times)
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Julie
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« on: April 02, 2012, 09:59:30 AM »

My website shop pages are broken in Chrome, but fine in IE and Firefox.

Anybody else having the same problem?

I'm about to be out all day and have no time to contact Mr Site today but its a pain in the wotsit.
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dinah46
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« Reply #1 on: April 02, 2012, 10:35:52 AM »

Mine are broken as well and the email seems a tad wobbly Angry
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Julie
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« Reply #2 on: April 03, 2012, 09:38:04 AM »

I didn't get a response to the email I sent to Mr Site Support first thing yesterday, so I've just phoned them.  They're looking into it ....
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dinah46
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« Reply #3 on: April 03, 2012, 10:20:06 AM »

I got a response saying it was probably caused by my cookies or some such twaddle and try republishing every page of the website - complete bunkum as it mysteriously sorted itself out as soon as they replied to me Huh

edited to say that I've just tried it again and it's gone doolah again - flippin MrSite numpties
« Last Edit: April 03, 2012, 10:22:51 AM by dinah46 » Logged

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Julie
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« Reply #4 on: April 03, 2012, 10:35:28 AM »

I was expecting the Cookies answer when I phoned, but for once, they didn't suggest it!  Grin

Obviously all my customers must have a Cookies problem too  Undecided
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firedinglass
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« Reply #5 on: April 04, 2012, 07:55:39 AM »

I've had this problem and the Mr Site technical team just told me they prefer Firefox.......
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Julie
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« Reply #6 on: April 04, 2012, 11:53:04 AM »

I've spent a bit of time on the phone with Mr Site this morning, its not yet fixed but they do appear to be working on it.

Now being passed to the Development Team who promise to get back to me within 24 hours.
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ScarletLeonard
or Scarlett, or Scarlette
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« Reply #7 on: April 04, 2012, 07:12:26 PM »

Julie I use chrome and haven't had any issues viewing your site since you mentioned the problem.
It's slow, but I think that's my computer being slow more than the site since nearly everything is slow at the moment.
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Isabelle
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« Reply #8 on: April 04, 2012, 07:29:00 PM »

I haven't got mr site, but apparently my pages are broken in Chrome too - something their end by the looks of it!
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Julie
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« Reply #9 on: April 04, 2012, 07:33:51 PM »

Scarlet, can you see my shop pages on Chrome? For example, the focal beads page?


Thats interesting, Izzy - now who do I complain to?  Roll Eyes
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Julie
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« Reply #10 on: April 04, 2012, 07:39:10 PM »

Izzy, your site is working fine for me, in Chrome.
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julieHB
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« Reply #11 on: April 04, 2012, 07:47:49 PM »

Izzy's site works fine for me as well, but, sadly, yours Julie does still have badly rendered shopping pages. My Chrome is set up to update automatically, so don't know whether a Chrome update is the culprit or whether it's Mr. Site's problem. Sorry - that wasn't much help, was it?

The good thing is, one can still buy from you, it just doesn't look that good.
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Julie xx

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Julie
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« Reply #12 on: April 04, 2012, 07:56:11 PM »

How do I update Chrome?
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Isabelle
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« Reply #13 on: April 04, 2012, 07:59:31 PM »

Thanks, Julies! I haven't got Chrome so I couldn't check, but a friend emailed me and said she couldn't access any of the pictures. I was waiting for my son to bring his laptop!
 Hope you get it sorted soon, Julie! xxx
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Purple Cobwebs
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« Reply #14 on: April 04, 2012, 08:16:01 PM »

I had a friend email me last night to ask if I was working on my site as they couldn't get past te first page. She was using Chrome!
I went on using firefox and it was fine.
Sounds like quite a far reaching problem.
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Gaynor
Making beads, cards and jewellery to raise funds for Viva and Dr Hadwens Trust!
www.purplecobwebs.co.uk
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